For the fourth time in a row, I am compelled to start my annual letter in the same way – by proclaiming, “What a year!” Once again, I am so proud of all our team members for their commitment to the business, our customers, and our communities during another year of profound economic and global challenges. We remained focused on delivering strong, consistent value to our customers and maintaining cost discipline across our operations. And, amidst these hurdles, we achieved our five-year Double Again strategic goal. That is worth recognizing and celebrating as we begin the next chapter of our strategic journey.
Many organizations chart ambitious five-year strategic plans but along the way lose momentum and do not stay on course. We were able to march forward – growing, innovating, and producing exceptional financial results – because of our award-winning engaged team members and customer-centric culture. Even with labour shortages and supply-chain issues, our stores and forecourts continued evolving for the future of convenience and mobility, introducing new programs and initiatives, and always striving to make it easier for all involved.
I am also excited about how, at the end of this fiveyear period, we embarked on long-awaited growth with acquisitions that will bring us to new customers in the U.S., Canada and Europe and added categories that serve our mobility customers in new ways. We are also full steam ahead with our organic growth, looking into more rural areas for new construction opportunities and adding enhanced capabilities on our forecourts for both diesel fueling as well as electric vehicle charging.