People

We are continuously improving our programs, actions, and training to reduce workplace incidents. Through our gamified training “CK Star”, we have developed a module focused primarily on slip, trip, and fall type injuries. It will help to educate team members on various causes of injury, ways to respond, and give them a sense of mindfulness around their own safety. 

During a year clearly marked by the pandemic, the importance of workplace safety has been brought even more to the forefront: Our Gallup annual engagement survey showed that 81% of our people feel safe at work during these challenging times. In a specific Covid-19 pulse survey leadership also received top marks for communications and helping team members feel prepared to do their job.

We aim to foster a culture that allows team members of all backgrounds to bring their authentic selves to work    and grow in their careers. To this end, our voluntary employee-led Business Resource Groups, or BRGs, play a significant role in encouraging courageous conversations, raising awareness about unconscious bias, and sharing experiences across our network. Recognizing team members’ unique perspectives and celebrating their diverse backgrounds is essential to creating a truly inclusive workforce. 

We are committed to creating a culture that encourages team members’ development and embraces a warm, safe  environment  for  people  to grow with us. The development of our people is a key priority. In FY22, we were proud to promote over 16,400 team members across our company. We recently created a formal mentorship program, which we believe will be beneficial to career growth for all team members, including our underrepresented groups. Additionally, in the past year, we trained and received very positive feedback from over 800 Market Managers in Leadership Development. Each participant received on average 56 hours of development training.