Performance Summary

We make our greatest contribution to society by being good at what we do to ensure our continued success as a sustainable business. We are pleased to highlight the following achievements:

27% women on the Board of Directors

27%

women on the Board of Directors

92% of our employees worldwide shared their views in our internal engagement survey

92%

of our employees worldwide shared their views in our internal engagement survey

2/3 of our store managers rate our company as the best or among the best retailers to work for

2/3

of our store managers rate our company as the best or among the best retailers to work for

100% Commitment to 100% cage-free eggs at our corporate stores by 2025

100%

Commitment to 100% cage-free eggs at our corporate stores by 2025

100% certified Rainforest Alliance sustainable coffee in Europe

100%

certified Rainforest Alliance sustainable coffee in Europe

44.0% water reduction in North America since 2014

44.0%

water reduction in North America since 2014

17.9% electricity reduction in North America since 2014

17.9%

electricity reduction in North America since 2014

10.7% GHG* emission reduction in North America since 2014 <br><br>*GHG : Greenhouse Gas

10.7%

GHG* emission reduction in North America since 2014

*GHG : Greenhouse Gas

29 external supplier sustainability assessments in Europe in 2018

29

external supplier sustainability assessments in Europe in 2018

18.3% reduction in robberies in Europe since 2015

18.3%

reduction in robberies in Europe since 2015

"Our ambition: constantly evolve, innovate and explore new opportunities"

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